ORBIT Voz · Austin, TX
The phone rings and you can't answer.
You're with a customer, on the job site, driving. ORBIT Voz is a voice assistant that works like a virtual receptionist: it answers for your business when you can't, handles the basics, and leaves you the message. You call back when you can.
How it's billed
Full price, no "starting at".
01
To get started: $448. That's $299 for installation (one-time, we come to your business to set it up) plus the first month of the Starter plan: $149/month with 200 minutes.
02
Starter: $149/month, 200 minutes. Pro: $299/month, 500 minutes.
03
Running low on minutes? Top-ups: $69 for the 100-minute bundle, $119 for the 200-minute one. Past your included minutes, $0.89 per minute.
What it does and doesn't do
Answers in Spanish or English, handles the basics about your business (hours, address, services), and takes the message with name and phone number.
It doesn't book appointments unless we set that up, doesn't promise sales, and doesn't replace a person for complex conversations.
Frequently asked
What people ask us before hiring.
Is it a person answering, or a system?
It is a voice assistant, and it says so itself the moment it picks up: it identifies as an assistant and gives the recording notice from the very first second. It never pretends to be a person. It steps in when you cannot take the call, it speaks Spanish and English, it takes the caller's name, number and what they need, and it leaves that for you in writing. The follow-up is yours or your team's.
What exactly happens when someone calls my business?
The phone gets answered instead of ringing out. It covers the basics we set up on installation day — hours, address, services — and takes the message: the caller's name, number and what they need, in writing. You call back when you can. What it does not do: book appointments on its own unless we set that up first, or carry a complicated conversation on your behalf.
Does it answer in Spanish or in English?
Both. It is set up to answer in Spanish, in English, or in both, depending on who your business serves.
Do I keep my own phone number?
Yes, and you do not have to touch it. The number you already have stays yours, and it stays the one you hand out on cards, signage and your Google Business Profile. What we set up is a new dedicated number for the assistant, and your line forwards to it only the calls you do not pick up. Moving your own number onto the service is possible further down the road, but it is not where you start.
Why is the setup charged separately from the monthly plan?
Because they are two different things. Setup is an on-site visit to your business to get it running: what it answers, which questions it handles, and where each message reaches you. You pay it once. The monthly plan is the service itself, with its included minutes. Both figures are published, each with its role, on the pricing page.
What happens if I run out of minutes during the month?
The phone keeps getting answered. You can top up in packs of minutes, and anything beyond what is included is billed per minute. The price of the pack and the price of a single minute are both published on the pricing page, each with its unit.
Can I cancel whenever I want?
Yes. The monthly plan runs month to month and you cancel by telling us; the minimum commitment applies to web design, not to this. The setup is a one-time payment and it covers the work of the day we came out to install it.